Panel Plenit - Staging

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Reason*

Technical problems

I have had technical problems with the service

The service was not available or had outages

Technical issues

Unresolved technical issues by Partner Success

I have lost my end customer due to an incident

The product does not meet my needs

The service does not meet my needs

I couldn't validate the service correctly during the test

Bad experience with support

I did not receive the assistance I needed from Partner Success

Another reason related to the support received

Price

The price is not competitive or does not fit my budget

I need to reduce resources for cost reasons

External reasons

My end client no longer needs the service

Reason unrelated to my activity as a partner

Non-payment or customer's administrative reason

My organisation has been acquired and we are migrating to another provider

Internal changes in my company (restructuring, incentives)

Administrative reasons

Transfer of the service to another organisation within my same company

Reasons beyond my control

What can we improve?

Main Contact